Jan 30th, 20102010 Wine Country Group Kick-off
Here are my remarks to our agents and staff who gathered for our 2010 Wine Country Group Kick-off last Friday at the Oakmont Golf Club:
"Good morning everyone. I’d like to propose a toast. Here’s to a new decade beginning in 2010; here’s to a new century beginning for Frank Howard Allen Realtors in 2010; and here’s to all of you, agents, staff, managers and guests – thanks for your tremendous efforts in 2009 and here’s to moving ahead! Cheers!
I’d like to thank those who worked so hard to pull this 2010 Kick-off together: Alma, Susie, Frank, Earl, Lori, and the marvelous decorating team of Carol Lexa and Danuta.
Also at the outset, I’d like to thank all of our staff and managers who work so hard to support our sales associates. Staff and managers, please stand up to be acknowledged. Earl and I particularly want to recognize Lori Sargiotto for all that she does to keep us on track. Otherwise, we would be a train wreck.
I’d also like to recognize those listed on the program as new agents to the firm. Can those who joined The Wine Country Group in 2009 please stand?
And, those listed on the program with 10+, 15+, up to 30+ years with the firm (how about that Frank Lazzarotto?). Will you also please stand an be acknowledged?
Thank you all.
In the music that has backed up the slides this morning, some of you may have recognized the Debussy piece entitled Clare de Lune. I included this piece in today’s program because it is part of a Youtube video that a friend passed along to us last week. I will share the link to this video with all of you in the next update to the Broker Blog,
www.youtube.com/watch_popup?v=9xwCG0Ey2Mg
it is quite inspirational. Let me describe it a bit in the meantime.
It opens with the sound of the beginning phrase of Clare de Lune and pans in on the back of a young man sitting at the piano. The playing is beautiful. As the camera approaches, you can see that the young man is in a wheel chair. As the camera pans around the wheelchair you can see that his hands are in an awkward and bent position. The narrator starts to explain that the young man, Patrick Hughes, was born without eyes and with a condition that does not allow him to extend his arms – they are bent and crippled. But that when he plays music…”it is the music of possibility and the sound of promise”. The camera faces Patrick directly and the narrator asks: “How would you describe your disabilities?” And Patrick answers forcefully: “Not disabilities at all – more abilities.” Then it jumps to a scene of Patrick in full band gear playing trumpet for the Louisville University Marching Band with his father guiding him through the precise band drills in his wheelchair. It goes on for 6 minutes and it is quite wonderful.
For me, the video speaks to an attitude towards life – life as it comes to us. We all know how important a positive attitude is in living our lives, in doing our jobs, in being a salesperson. It is that positive attitude that allows us to see the possibilities, and the promise, in all the things around us.
Ahead is the theme for this Kick-off and this year. What lies ahead? None of us know, really. But personally, I am determined to get there – to move ahead. We will be completing our new Strategic Plan in the first quarter of this year and that will give us direction on how we will improve the brokerage and make it even better.
We had good results and we made strides in 2009. We are the market leader in the Northern California Wine Country. No other firm can claim that. You, our agents and staff, have worked to get us there. We have three agents in the top fifteen of the 2,755 agents in Sonoma County. We have the 2nd and 7th most productive agents out of the 637 agents in Napa County. We have six of the top 12 agents in Healdsburg, the top agents in Cloverdale and the top agent in Up Valley Napa. Diane Krause of our Sonoma office had the largest single residential sale in the Wine Country in 2009 at more than $6.4 million. Across Wine Country – you are obtaining spectacular results.
As most of you know, 2010 is the one hundred year anniversary of the founding of Frank Howard Allen Realtors. We are proud to be associated with a firm with such deep roots and with such a long record of leadership, success and contribution to the community. It’s one thing that the firm generously contributes to the community, but many of the agents and staff – likely the large majority – contribute in many ways. You serve on non-profit boards, serve as volunteers and mentors, coach little league or volleyball, etc. It’s a beauty of being a Realtor that, for the most part, we can direct our own time and serve our communities in many positive ways.
To celebrate the 100th anniversary of the firm, rather than a big party or bash, it has been decided to close the offices on Friday, June 25th and each of our staff, agents and managers will be involved in a community service day. We may all do one project, or we may let each office decide to choose their own way of providing service to the community – we will figure that out in the coming months. But block out the date of June 25 and send along your ideas for service projects.
Lourdes has created a 100 year logo that we will be using in our advertising, on our websites and elsewhere. We are having stickers made so we can put them on our letterhead, on our flyers, on whatever we send out, to promote the achievement of doing respected business in the North Bay for over a century.
In our awards this morning, we will be recognizing the leaders in our firm. To move forward – to get ahead – every organization needs leaders. We are grateful for the examples that these leaders provide for the rest of us. Know that Earl and I, and the managers and staff in the company will do all that we can to advance each of you into leadership positions so that we can celebrate again at the beginning of next year. I’m wishing us all success as we move ahead in 2010 and beyond.
Now, I’m happy to turn the program over to Susie for a Marketing Update. But first, I do have some commission checks here – it’s always fun for us to distribute commission checks! Congratulations.
Thank you all for being here and for all that you do".
Here are links to the new Market Share charts that Susie has created and the new Leading Real Estate Companies of the World and Luxury Portfolio sign riders that we introduced at the kick-off.
The following awards were recognized at the Kick-off:
Top Producers for the Wine Country Group for 2009:
Daniel Casabonne: Dollar Volume ($32,000,000); Units Closed (65) and Listings (76).
Doug Del Fava and Susan Parker (Team): Units Closed (86) and Listings (87)
Top Producers by Office:
St. Helena Office: Linda Alioto: Dollar Volume, Units Closed and Listings. (Linda is the Top Producer among all agents for Units Closed in Up Valley in 2009).
Sonoma Office: Daniel Casabonne: Dollar
Volume, Units Closed and Listings. (Daniel is the Top Producer among all agents in Sonoma in 2009 for Dollar Volume and Units Closed).
Napa Office: Cheri Stanley: Dollar
Volume and Units Closed. (Cheri is the 2nd Top Producer among all agents in Napa County in 2009 for Units Closed).
David Barker: Listings
Healdsburg Office: Ann Amtower: Dollar Volume and Units Closed
Deke DeKay and Diane Harris (Team): Units Closed
Jana Jones: Listings
Cloverdale: Ron and Jane Pavelka: Dollar Volume, Units Closed and Listings. (Ron and Jane are the Top Producer among all agents in Cloverdale in 2009 for Dollar Volume and Units Closed).
Office of the Year: Sonoma Office
Employee of the Year: Susie Savino
2009 Top Performers: (These agents made substantial strides in improving their production (or maintaining their high production standards) in 2009:
Lisa Albertson; Linda Alioto; Ann Amtower; David Barker; Daniel Casabonne; Mike Caselli; Sheila Deignan; Deke DeKay; Doug Del Fava; Diane Harris; Mari Johnson; Diane Krause; Susan Montgomery; Susan Parker; Lark Raymond; Rico Ruthnick; Lisa Smith; Barbara Sommerville; Cheri Stanley and Faeli Vyn
Chairman's Circle of Excellence: Lisa Albertson; Linda Alioto; David Barker; Daniel Casabonne; Mike Caselli; Sheila Deignan; Deke DeKay & Diane Harris; Doug Del Fava and Susan Parker; Diane Krause; Ron and Jane Pavelka and Cheri Stanley
President's Gold Award of Distinction: Ann Amtower
President's Silver Award of Distinction: Beth Bruno; Herb Heil; Mari Johnson; Jana Jones; Susan Montgomery; Rico Ruthnick and Lisa Smith; and Bill Streett
President's Bronze Award of Distinction: Pat Brown; Gina Clyde; Joyce Davison; Erin George; Aimee Greco; Dee Grohmann; Mara Kahn; Carol Lexa; Diane Litchfield; Robyn Makaruk; Kendra Martin; Lark Raymond; Constance Sharpe; Corrie Sterbentz; Tish Thames and Faeli Vyn.
Marketing Tip: This is borrowed from Rick Deluca. How to succeed in marketing to your geographical farm:
1) CONSISTENCY. They must hear from you at least once per month; month after month. It may take 6 to 12 months before you finally generate business from this area. They need to see you are persistent in your
communication and they can count on you. They may have had other agents "work their neighborhood" only to never hear from them again after 3 or 4 months. Show them you are different.
2) BECOME AN EXPERT. No one should know more about the local market activity than you. Gather data about the neighborhood and make this part of your ongoing contact with them. Let them see that you know
what is selling, how much it sells for, how long it took and who tried, but failed in their attempt to sell. They need to see you as their source of real estate information for the area.
3) DEVELOP A RELATIONSHIP. Do your best to become more than just a real estate agent who lives in the area. Go out of your way so they can "see" you and not just hear from you. Whether it's organizing a
neighborhood garage sale or volunteering for neighborhood activities, creating an electronic newsletter just for that area, or anything else, get yourself out there so people can see who you are and they begin to connect the real estate expert to an actual neighbor.
Closings: As far as jumping into the business in 2010, the following agents had closings in the last three weeks of January: Carol Lexa (Healdsburg); Corrie Sterbentz (Sonoma); Lisa Albertson (Sonoma); Mari Johnson (Sonoma); Tammy Owens (Sonoma); Jeff Veness (St. Helena); Mike Caselli (Sonoma); Kendra Martin (Sonoma); Erin George (Sonoma); Ellen Politz (Napa) and Penelope La Montagne (Healdsburg).
The following agents had two closings during this period: Faeli Vyn (Napa); Linda Alioto (St. Helena); Aimee Greco (Napa); Dee Grohmann (Healdsburg); Doug Del Fava and Susan Parker (Kenwood) and Ron and Jane Pavelka (Cloverdale).
Deke DeKay and Diane Harris of our Healdsburg office had three closings during this period.
David Barker (Napa), Herb Heil (Sonoma) and the Foss Creek team of Susan Montgomery and Amanda Stampley each had four closings during this period.
Sheila Deignan of our Sonoma office had five closings during this three weeks, and Daniel Casabonne topped it off with seven closings during the past three weeks - more than two per week.
Congratulations to all!