Nov 5th, 2008Things That Make Real Estate Sales Rewarding
Things That Make Real Estate Sales Rewarding: Visit this link to see one of those things that makes real estate sales rewarding. This is a photo of Curtis Kind in our Cloverdale office with the handprints and words of thanks from the children who attend a local day care school. Curtis helped the owner of the day care facility find a new location – and they gave him this great poster as a big thank you. If you have “things that make real estate sales rewarding”, share them with me and I’ll pass them around.
Update to Policies and Procedures: Since roughly sixty percent of the transactions in the region in the past six months have been REO or Short Sale transactions (distressed sales), and since we are likely to continuing having them moving forward into 2009, and since not many agents have worked with these transactions in the past, we are adopting the following new policies:
REO and Short Sale Policies:
The pre-selling of REO/Short Sale listings is creating complaints from other agents and, more importantly, complaints from the public who believe that we are manipulating the sales process. To avoid this, the following policies shall apply to company REO and short sale transactions effective 11/1/08:
1. For REO and short sale listings, following the listing of the property in the MLS, there shall be a minimum of a forty eight hour waiting period prior to submitting an offer to the lender/owner that is generated on a dual agency basis (in-house offer). This will accommodate the proper exposure of the property to the agent community and the public. If a third party offer is presented from an agent outside the company within the 48 hour waiting period, and the lender’s policy is for us to submit offers as they are received, both the third party offer and the in-house offer may be submitted simultaneously.
2. Listing agents for REO/short properties may not undertake pre-listing (after a listing has been assigned but prior to obtaining a final listing agreement and price) marketing activities. In the normal course of discussing upcoming listings with colleagues, a listing agent may disclose the coming piece of business and potentially show it to in-house colleagues, but, no advertising may be undertaken, a sign shall not be placed, nor shall flyers be distributed on the property until the listing agreement is received from the lender. Lock boxes may be placed on the property, per lender direction for pre-listing vendor access, but no third party showings shall be undertaken until the property is officially listed and placed in the MLS. Any offers generated through the pre-exposure of the property to in-house agents shall be subject to the 48 hour waiting period described above.
3. The listing agent’s manager/broker shall be advised immediately if an offer is presented that involves either dual agency or single agent dual agency. No dual agency or single dual agency offer shall be submitted to the REO/Short sale owner without first reviewing the offer with the responsible manager/broker.
4. If multiple offers are received on REO/Short Sale listings, all offers shall be submitted to the lender unless they are patently frivolous. If an offer is going to be excluded from presentation, the agent shall review the details of this with your manager/broker as soon as possible. In no event, shall a Short Sale seller receive proceeds from an offer, in or out of escrow, unless approved in writing, in advance, by the lender(s) involved.
We will be working to see that something similar to these standards is adopted by the other firms in our market place with whom we are working.
A Billion: A friend based this by me the other day. I haven’t checked the math, but…
How many zeros are in a billion?
The next time you hear a politician (Republican or Democrat) use the word 'billion' in a casual manner, think about this. A billion is a difficult number to comprehend, but one advertising agency did a good job of putting that figure into some perspective in one of it's releases.
A. A billion seconds ago it was 1959.
B. A billion minutes ago Jesus was alive.
C. A billion hours ago our ancestors were living in the Stone Age.
D. A billion days ago no-one walked on the earth on two feet.
E. A billion dollars ago was only 8 hours and 20 minutes, at the rate our government is spending it.
Now that the election is over – let’s see if we can back off on some of those billions.
Steve Harney: Thanks to Phyllis Brookshire for sending along her notes from Steve Harney’s presentation last week at Allen Tate’s Fall Convention in Raleigh, N. C. Some highlights are:
“The US government is “all in” betting on the housing market to bring the economy back. And we make our living in the housing market. 2009 should be a very good year”.
“How are you perceived by your clients? You need to be the expert. You have to know your stuff well enough to teach it, not just know it. And probably most importantly, it is our obligation to deliver the truth, not good news or bad news, but the truth to our clients”.
“For buyers, the bottom is here. Take advantage of current mortgage rates. Mortgage rates are expected to rise in the coming year. Let’s look at payments: $400,000 house @ 6% = $2,398.20 monthly payment
$375,000 house @ 7% = $2,494.88 monthly payment
Buyers are losing money “waiting for the bottom”.
“And what a good time to move up. If you are in a $300,000 home and take a 10% hit, you give up $30,000. If you move up to a $400,000 home and it is priced with a 10% savings, you save $40,000. Your buyer is $10,000 to the good!”
“We have to manage fear (low confidence) with our clients:
Step 1: Make them feel significant; I care; Paddle out to them to help them face to face.
Step 2: Make them feel safe; Tell them to hold onto your life raft.
Step 3: Make them feel certain; Tell them the plan.
You cannot skip to step 3. You have to work through the 3 steps”.
Check out Steve Harney's website at http://www.keepingcurrentmatters.com/
Consumer Confidence: Since I was in the new housing business in Chicago in the early 1970s, I have watched the Consumer Confidence Index as a guide to how the demand for housing is. The Consumer Confidence Index was first established in 1967 and last month, in October, it fell to an all time low. In light of this report, Steps 1, 2 and 3 above make absolute sense to me. With the election completed, and the theme of hope expressed throughout President-elect Obama’s campaign, lets look for last months index to be the bottom and see improvement beginning this month.
Closings: Closings for the period from 10/13 through 10/31 include: Sheila Whitney (Sonoma); Nicki Rector (Healdsburg); Lisa Ehreth (Healdsburg); Felice Torri (Sonoma); Isaac Raboy (Sonoma); David Barker (Napa); Tammi Mazziliano (Napa); Daniel Casabonne (Sonoma); Gina Clyde (Sonoma); Ann Amtower (Healdsburg); Randy Haak (Glen Ellen); Diane Litchfield (Sonoma); Hank Lane (Healdsburg); Patty Keiser (Glen Ellen); and Bill Streett (Sonoma). The following agents had two sales during this period: Mike Caselli (Sonoma); Dave Reynolds (Cloverdale); Linda Alioto (St. Helena); Robyn Makurak (Sonoma); Cheri Stanley (Napa) and Sheila Deignan (Sonoma). Jane and Ron Pavelka of our Cloverdale office had three closings and Susan Parker and Doug Del Fava had four closings during this period. Congratulations to all!
Birthdays: Birthdays in the past three weeks include Curtis Kind, Steve Ericson, Bob Beckstrom, Hank Lane and Susie Savino. Best wishes to all!